Employee Help
How to Access Your Account from the Account Menu - Employee
Use the account menu to open Account, where you can update personal information, contact details, password, dependents, and language. Who this is for Employees signed in to their employee account. To access Account: In the top right, select your ...
Viewing Pre-Tax Account Balances - Employee
If your employer administers Pre-Tax benefits through BerniePortal, you can view your Pre-Tax account balances on your home page under BENEFITS. From the same Pre-Tax tab, you can also open WEX to reimburse yourself, view expense history, or manage ...
Login Instructions - No Email
If your BerniePortal account was created without an email address, sign in with the codes your employer gave you (or that appear on your login instruction PDF). To sign in: Go to app.bernieportal.com/en/login. Select Sign in with Employer Code. In ...
Login Instructions - Email
Use these steps the first time you sign in to BerniePortal when your username is your email address. To sign in: Go to app.bernieportal.com/en/login. In Username, enter the email address on your account. Contact HR if you are not sure which email to ...
Toggling BerniePortal to Spanish
Employees can set their BerniePortal display language to Spanish from Account. To switch to Spanish: Open Account from the account menu. For steps, see How to Access Your Account from the Account Menu - Employee. On the Personal Info tab, open the ...
Personnel File - Employee
Your Personnel File stores employee-specific documents your employer makes available to you. Documents are grouped by category. Download a file by hovering over its gear icon and selecting Download. Who this is for Employees can open their own ...
Viewing COBRA Details - Employee
If you are enrolled in COBRA and your employer uses BerniePortal for COBRA administration, your Home page includes COBRA details in the BENEFITS panel. To view your COBRA details: Select Home in the top navigation. In the BENEFITS panel, select the ...
Forgot Password - Employee
Employees who are signed out can reset their BerniePortal password from the Sign In page when they cannot remember it. To reset your password: Go to the BerniePortal Sign In page at app.bernieportal.com/en/login. Select Forgot password?. On the ...
Login Instructions - Administrator Help
An employee's initial username and password depend on how they were added to BerniePortal. Use the matching section below when you share login instructions with employees. Employers and Feature Admins can look up the Employer Code and redownload a ...
How to View and Edit Dependent Information - Employee
If you have a spouse or dependents on file, you can view and update their information under Dependents in your Account area. Who can view and edit dependents Employees who have completed benefit enrollment and have at least one spouse or dependent on ...
Editing Personal and Demographic Information - Employee
As an employee, you can update your personal information, contact details, profile photo, and password from Account. Open Account from the account menu. For steps, see How to Access Your Account from the Account Menu - Employee. The Account page ...
How to Change Employee Passwords
Employees can change their BerniePortal password while signed in. If you cannot sign in, use forgot password instead. Who this is for Employees signed in to their BerniePortal account. To change your password: Open Account from the account menu. For ...
Popular Articles
Understanding the Complete Benefits Lifecycle
Effective benefits administration requires navigating a comprehensive lifecycle. This includes creating materials for potential hires, ensuring compliant onboarding documentation, supporting active employee enrollment, managing ongoing compliance ...
Login Instructions - Administrator Help
An employee's initial username and password depend on how they were added to BerniePortal. Use the matching section below when you share login instructions with employees. Employers and Feature Admins can look up the Employer Code and redownload a ...
Onboarding Document Categories
Document categories group onboarding paperwork. BerniePortal includes five standard categories—W-9, I-9, W-4, Direct deposit authorization, and State Withholding—and you can add custom categories. Custom category order controls the order employees ...
Hiring Managers, Hiring Influencers, and Their Capabilities
Each job in BerniePortal Recruiting has a Hiring Team. That team includes one Hiring Manager and optional Hiring Influencer(s). These are per-job assignments for employees—not company-wide roles. The same person can be Hiring Manager on one job and ...
Splitting Your Bill by Billing Subgroup
Generate separate monthly bill PDFs for each Primary Billing Subgroup. When this setting is on, future bill downloads can include a total bill plus a PDF for each Primary Billing Subgroup that has charges. To generate monthly bills for each Billing ...