Edit Personal and Demographic Information - Knowledge Base | BerniePortal

Editing Personal and Demographic Information - Employee

As an employee, you can update your personal information, contact details, profile photo, and password from Account.


Open Account from the account menu. For steps, see How to Access Your Account from the Account Menu - Employee. The Account page opens on the Personal Info tab. Use the tabs to move between Personal Info, Contact Info, and Change Password.


Personal Info:

To update your name, Social Security Number, gender, birthdate, language preference, or preferred name:

  1. Open the Personal Info tab.
  2. Under Personal Information, update the fields you need: First Name, Middle Initial, Last Name, Preferred Name, Social Security Number, Confirm Social Security Number, Gender (Male or Female), Birthdate, and Language: (English or Spanish). If your employer configured additional questions, they appear on this tab.
  3. Select Save and Continue.

If you change Language:, Account reloads in the language you selected.


Contact Info:

To update your permanent address, email addresses, or phone number:

  1. Open the Contact Info tab.
  2. Under Contact Information, update the fields you need: Street Address, City, State, Zip Code, Email, Alternate Email, and Phone Number. Username appears only when your account does not already have both a username and an email.
  3. Select Save and Continue.

If multi-factor authentication (MFA) is set up for your account, changing your Email or Phone Number turns MFA off. Set MFA up again after you save if you still need it.


Profile Photo:

To change or add a profile photo:

  1. On the Account page header, hover over your profile photo and select Update Picture.
  2. In the Update Profile Photo window, select TAKE PHOTO WITH WEBCAM or UPLOAD A PHOTO, then follow the on-screen steps.
  3. Select Save and Continue.

Photos must be smaller than 5MB.


Change Password:

To change your password while signed in:

  1. Open the Change Password tab.
  2. Enter a New password that meets the listed requirements, then enter Confirm password.
  3. Select Save Changes.

If you do not know your current password, use Forgot Password - Employee. For more password options, see How to Change Employee Passwords.

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