Activate Account - Knowledge Base | BerniePortal

Activate Account

When a new employee has not activated their BerniePortal account, Employers and Feature Admins can activate the account on the employee's behalf and set a password. Until the account is activated, you cannot edit the employee's profile details, masquerade as the employee, or terminate them.

To activate an account from the employee profile:
  1. Select Employees in the top navigation.
  2. Select the employee's name to open their profile.
  3. Open the action wheel (gear icon).
  4. Select Activate account.
  5. In the Activate [Employee Name]'s account dialog, enter a password in Set password. The password must meet the requirements shown under the field.
  6. Select Activate.
Activate account appears only when the employee has an email address and has not activated yet. If the employee has no email address, use the activation PDF path instead—see How to Resend an Employee's Activation Email or Redownload an Employee's Activation PDF.

Alternate path from the Employees list:
  1. Select Employees in the top navigation.
  2. Open the gear icon on the employee's row.
  3. Select Activate account.
  4. Enter a password in Set password, then select Activate.
To have the employee activate their own account instead, resend their activation email—see How to Resend an Employee's Activation Email or Redownload an Employee's Activation PDF.

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