How to Resend an Employee's Activation Email or Redownload an Employee's Activation PDF
When you add an employee through How to Add a New Hire, how they receive activation instructions depends on whether you included an email address: - With an email address, the employee receives an activation email with login instructions.
- Without an email address, BerniePortal generates a PDF with login instructions for you to give to the employee.
Until the employee activates their account, the profile is locked and you cannot edit it. You can resend the activation email or redownload the PDF. To activate the account on the employee's behalf instead, see Activate Account.
Who can resend an activation email or redownload an activation PDF
Employers and Feature Admins can do this for an employee who has not activated their account, when Onboarding is enabled.
To resend an employee's activation email:
- Select Employees in the top navigation menu.
- Locate the employee in the list. Resend Mail appears for employees who were onboarded with an email address and have not activated their account.
- Hover over the employee's action wheel.
- Select Resend Mail.
- In the Are you sure? dialog, if the email address is correct, select Yes, resend this message.
- If you need to change the email address first, select Edit, enter the email address, then select Yes, resend this message.
To redownload an employee's PDF with activation instructions:
- Select Employees in the top navigation menu.
- Locate the employee in the list. Redownload PDF appears for employees who were onboarded without an email address and have not activated their account.
- Hover over the employee's action wheel.
- Select Redownload PDF.
Provide the downloaded PDF to the employee so they can activate their account.
Related Articles
Login Instructions - Administrator Help
An employee's initial username and password depend on how they were added to BerniePortal. Use the matching section below when you share login instructions with employees. Employers and Feature Admins can look up the Employer Code and redownload a ...
Login Instructions - No Email
If your BerniePortal account was created without an email address, sign in with the codes your employer gave you (or that appear on your login instruction PDF). To sign in: Go to app.bernieportal.com/en/login. Select Sign in with Employer Code. In ...
Login Instructions - Email
Use these steps the first time you sign in to BerniePortal when your username is your email address. To sign in: Go to app.bernieportal.com/en/login. In Username, enter the email address on your account. Contact HR if you are not sure which email to ...
Activate Account
When a new employee has not activated their BerniePortal account, Employers and Feature Admins can activate the account on the employee's behalf and set a password. Until the account is activated, you cannot edit the employee's profile details, ...
Profile Tab - Employee Profile
Use the Profile tab on an employee's profile to view and edit personal, contact, and employment details. The Employee Profile tab shows Personal Info, Contact Info, and Other Info on one page. Use the Subgroups tab to review or change subgroup ...