Where do I find a group number for a carrier?

Where do I find a group number for a carrier?

Find a group number that has already been saved in Carrier Exchange from the carrier's plan list.


Who can view group numbers: General Agencies, Agencies, Brokers, and Service Team Members with access to Carrier Exchange. Service Team Members with read-only access can view the group number but cannot edit it.


To find a saved group number:

  1. In the top navigation, select Carrier Exchange, then select the Configure tab.
  2. Select the employer. If you are viewing agencies, select the agency first, then select the employer.
  3. Select the carrier to expand its plan list.
  4. Find the saved number in the Group Number column.

A group number is shown for an enabled carrier integration. If the carrier integration is disabled, the plan list shows N/A instead.


To change a saved number, see Can I update a group number after initial configuration?

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