HR Expert Support (Ultimate Tier)
Can HR Experts help with discrimination testing questions?
Case-specific discrimination testing review—including data review, test results, or specific failure resolutions—is outside the scope of HR Expert support. For those matters, experts recommend consulting with licensed legal, tax, or specialized ...
Can HR Experts help with state-specific regulations?
Yes. With Compliance Ultimate, Mineral HR Experts can provide guidance on state-specific regulations for the states where you have employees, including questions that come up with multi-state operations. Experts provide HR and compliance guidance—not ...
What is outside the scope of HR Expert support?
Mineral HR Experts provide guidance on HR, benefits compliance, and safety topics. They cannot provide the following. For these matters, experts recommend consulting licensed legal, tax, or specialized professionals. Legal advice or representation ...
What topics can Mineral HR Experts help me with?
Mineral HR Experts provide guidance across three main areas: Human Resources: Employee relations Hiring to termination Training and development Policies and procedures Absences and time off Workplace harassment Worker classification Employee Benefits ...
What kind of expert support is available with Ultimate tier?
Compliance Ultimate includes access to Mineral Experts—certified HR consultants with an average of 18+ years of experience. Contact them by phone or email for personalized guidance on human resources, employee benefits compliance, and safety, ...
Popular Articles
Understanding the Complete Benefits Lifecycle
Effective benefits administration requires navigating a comprehensive lifecycle. This includes creating materials for potential hires, ensuring compliant onboarding documentation, supporting active employee enrollment, managing ongoing compliance ...
Login Instructions - Administrator Help
An employee's initial username and password depend on how they were added to BerniePortal. Use the matching section below when you share login instructions with employees. Employers and Feature Admins can look up the Employer Code and redownload a ...
Onboarding Document Categories
Document categories group onboarding paperwork. BerniePortal includes five standard categories—W-9, I-9, W-4, Direct deposit authorization, and State Withholding—and you can add custom categories. Custom category order controls the order employees ...
Hiring Managers, Hiring Influencers, and Their Capabilities
Each job in BerniePortal Recruiting has a Hiring Team. That team includes one Hiring Manager and optional Hiring Influencer(s). These are per-job assignments for employees—not company-wide roles. The same person can be Hiring Manager on one job and ...
Splitting Your Bill by Billing Subgroup
Generate separate monthly bill PDFs for each Primary Billing Subgroup. When this setting is on, future bill downloads can include a total bill plus a PDF for each Primary Billing Subgroup that has charges. To generate monthly bills for each Billing ...