What kind of expert support is available with Ultimate tier?
Compliance Ultimate includes access to Mineral Experts—certified HR consultants with an average of 18+ years of experience. Contact them by phone or email for personalized guidance on human resources, employee benefits compliance, and safety, privacy, and security topics.
Who can access expert support
Employers and Compliance Feature Admins on Compliance Ultimate can reach Mineral Experts after signing in to Mineral. More than one authorized user from your organization can access expert support.
How to open Mineral from BerniePortal
To open Mineral:
- Go to Compliance → HR Resources.
- Select Access HR resources.
BerniePortal signs you in to Mineral. From Mineral, contact Mineral Experts by phone or email. Online HR resources in Mineral remain available through the same Access HR resources path.
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Can HR Experts help with state-specific regulations?
Yes. With Compliance Ultimate, Mineral HR Experts can provide guidance on state-specific regulations for the states where you have employees, including questions that come up with multi-state operations. Experts provide HR and compliance guidance—not ...
What topics can Mineral HR Experts help me with?
Mineral HR Experts provide guidance across three main areas: Human Resources: Employee relations Hiring to termination Training and development Policies and procedures Absences and time off Workplace harassment Worker classification Employee Benefits ...
Can HR Experts help with discrimination testing questions?
Case-specific discrimination testing review—including data review, test results, or specific failure resolutions—is outside the scope of HR Expert support. For those matters, experts recommend consulting with licensed legal, tax, or specialized ...
What is outside the scope of HR Expert support?
Mineral HR Experts provide guidance on HR, benefits compliance, and safety topics. They cannot provide the following. For these matters, experts recommend consulting licensed legal, tax, or specialized professionals. Legal advice or representation ...
What pre-built courses are available with Ultimate tier?
Compliance Ultimate includes access to Mineral’s pre-built Learn course catalogs in the Learning Management System. These catalogs are ready to assign—you do not need to create or purchase training content separately for the topics covered. Premium ...