How to Force Reset Benefits Subgroup
BerniePortal allows users to do a force reset of a benefits offering. In most cases, this is used because of a correction that needs to be dated back to a date further than 30 days of the benefits effective date (if within 30 days, use Correct Mistake) or a benefit configuration update that was made during an enrollment.
Either way, you can fix it! Use the video below to review how to reset an employee's Benefits subgroup to get you back on track!
Related Articles
Changing Employee Subgroups
Placing employees in the correct subgroups ensures that BerniePortal shows employees the right benefits and premiums, PTO balances, billing locations, and more. For example, if an employee was promoted into the management subgroup for "Benefits" or ...
Benefits Tab - Employee Profile
The “Benefits” tab gives an overview of employee’s elections laid out by benefit type. You can also view or change effective dates for plan types and approve/deny EOIs. The “Benefits” tab is accessible from both the employee and admin account. To ...
Forgot Password - Employee
Did you forget your BerniePortal password? No problem! Click here for the 'Forgot Password' link to reset your password. If you have trouble receiving the 'Forgot Password' email, you may not be using the email that is tied to your BerniePortal ...
Profile Tab - Employee Profile
To access an employee's profile, select the "Employees" tab in the top navigation menu, then locate and select the employee's name. The “Profile” tab houses: Personal and Contact Info, Onboarding Answers (if applicable), Dependent Information (if ...
Correct Mistake
Mistakes happen! That’s why BerniePortal allows for those mishaps to be corrected. In the event that an employee needs to make a correction to their benefits (must be within 30 days in BerniePortal), employers and benefit admins may open elections to ...