Message a Candidate - Knowledge Base | BerniePortal

How to Message a Candidate

Send a message to a candidate in Recruiting. Messages stay on the application and job so your hiring team can follow the conversation.

Who can message a candidate:

You can message a candidate if you are:
Hiring Managers and Hiring Influencers can message candidates for jobs they are assigned to. Employers and Recruiting Feature Admins can message across the company.

To access:
  1. Select Recruiting in the top navigation.
  2. Open candidates using either path:
    1. Select Job List, open a job, then open that job’s Candidates list.
    2. Select Candidates to work across jobs. For an overview of that list, see Understanding the Candidates Area.
  3. Select the candidate’s name (last name, first name) to open their application. For what appears on the application, see How to View a Candidate's Application.
  4. Select Messages in the left sidebar.
You can also open Messages from a job’s left sidebar (next to that job’s Candidates list) without opening an application first. There is no Message item in the actions menu on the Candidates list.

To create a new message:
  1. Select Create New Message.
  2. Complete the Create a new message form:
    1. Job — choose the job (required when messaging from the candidate’s Messages page and the candidate has more than one application; it is selected for you when there is only one)
    2. Message For — choose the candidate (required when messaging from the job’s Messages page)
    3. Subject — enter the subject
    4. Template — optionally choose a saved template (default is None)
    5. File Attachments: — optionally attach files (up to 5 files; combined size must stay under 20MB)
    6. Enter the message body
  3. Select Post.
The candidate and hiring-team participants on the thread receive an email with the message and a link to sign in and respond.

To view or reply to a thread:
  1. On the Messages page, select a thread’s subject to open the conversation.
  2. Enter your reply (you can use Template and File Attachments:), then select Post.
Unread counts appear as numbered badges next to the subject. To remove a thread, use Delete in the actions menu.

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