Message a Candidate - Knowledge Base | BerniePortal

How to Message a Candidate

Ready to reach out to a candidate with next steps in the interview process? BerniePortal’s messaging feature makes it easy to message candidates and manage ongoing communication. 


To message a candidate:


  1. Select the “Recruiting” tab in the top navigation menu. 

  2. Locate the candidate by either selecting the applicable job from the “Job List” or directly from the “Candidates” menu. 

  3. Access the candidate’s messaging area by selecting their name then “Messages” from the left-side menu. 

  4. Select “Create New Message” in the top right corner. 

  5. Select the applicable job from the “Job” dropdown.
  6. Enter the title of the message in the “Subject” field. 
  7. If your employer uses “templates,” select a template from the dropdown menu. This is optional. 
  8. Enter/adjust the body of the message, then select “Post.”


Posted messages will be listed in the “Messages” area of the candidate's application with the applicable job, message subject, and most recent message date.

  1. Use the action wheel to the right of the message to delete messages. 
  2. Unread messages will display with a bubble next to the message, with the number of unread messages inside. 
  3. Select the title of the message to open the messaging thread and send a reply. 


Didn't find what you were looking for? Send us a ticket.

    • Related Articles

    • Applicant Welcome Email Customization

      Each applicant that applies to a job posted via BerniePortal's "Recruiting" feature receives a welcome email. This email provides confirmation and peace of mind to candidates that their application has been successfully submitted. Candidates will ...
    • Applicant Tracking Templates

      Recruiting “Templates” make it easy for Hiring Managers and Hiring Influencers to increase efficiency and contact candidates with consistent communication and information. When messaging candidates via the Recruiting feature, custom templates can be ...
    • How to Reconsider a Candidate

      Change your mind or accidentally decline a candidate? No problem. Candidates can be “reconsidered” to re-open their application with your employer. To reconsider a candidate: Select the “Recruiting” tab in the top navigation menu. Locate the ...
    • How to Decline a Candidate

      If you decide after reviewing a candidate’s application that they may not be a good fit, you can decline them in BerniePortal. This will ensure your candidate listing is up-to-date and easy to digest. To decline a candidate: Select the “Recruiting” ...
    • How to View and Update a Candidate's Status

      As candidates move through the hiring process with your employer, you’ll want to update their status accordingly to ensure your candidate listing is up to date and easy to digest. To adjust a candidate’s hiring stage: Select the “Recruiting” tab in ...