When a court or agency issues a child support order, garnishment, or tax levy for an employee, Employer Success configures the withholding in BerniePortal Payroll and submits payment to the agency as part of payroll services. You send the paperwork; deduction fields for these codes stay locked during payroll edit so amounts are not changed by mistake.
What to do when you receive an order
- Email the complete garnishment or child support order to help@bernieportal.com.
- Employer Success configures the withholding from the order terms and handles payment submission to the agency.
- Send the full order so the deduction can be set accurately.
- Employers remain responsible for any additional forms the agency requests (for example employer or employee response forms or calculation worksheets).
During payroll edit
On the payroll edit screen, garnishment and child support deduction fields are disabled. That is expected: those codes are managed so they are not edited during the run and duplicated.
To review amounts before submit
- On the payroll edit screen, select Save & Review.
- On the payroll summary screen, select Download Preprocess Register to review earnings, deductions, taxes, and deposit amounts for the run.