Create & Manage the Question Library - Knowledge Base | BerniePortal

How to Create and Manage the Question Library

BerniePortal’s Recruiting Question Library lets you save reusable application questions so you do not have to retype them each time you publish a job. For example, if every posting asks for a candidate’s highest level of education, add that question once in the library, then select it when you create a job.

Library questions are employer-wide. When you create a job, you choose which library questions to include on that job. See How to Create a New Job.

Who can manage the Question Library

You can open and change the Question Library if you are signed in as:
  • The employer, or
  • A Recruiting feature administrator
Hiring team members do not have this Settings page.

To open the Question Library
  1. Sign in to BerniePortal as the employer or a Recruiting feature administrator.
  2. In the top navigation, select Recruiting.
  3. In the secondary (sub) navigation under Recruiting, select Settings.
  4. In the Settings sidebar, select Question Library.
The page heading is Question Library. The table is labeled Application Questions.

To add a question
  1. At the bottom of the Application Questions table, find the Add a New Question field.
  2. Type the question text. The field placeholder reads Type a question that you would like to add here.
  3. Under Question Type, choose one of:
    • Yes or No
    • Yes or No - Knockout (decline candidates based on answer)
    • Open Ended
  4. If you chose a knockout question, set the knockout options (see below).
  5. Select Add (plus icon and label) to the right of the row.
The question is saved to the library. A Question saved successfully. confirmation appears when the save succeeds. After save, the type displays as Yes or No, Yes or No - Knockout, or Open Ended.

Knockout question options

When Question Type is Yes or No - Knockout (decline candidates based on answer), two additional controls appear:
  1. Deny applicant if answer is: choose Yes or No. Candidates who select that answer are automatically declined.
  2. Send rejection email: choose Yes or No. If Yes, BerniePortal sends a rejection email when the knockout answer disqualifies the candidate.
To reorder questions
  1. On the Question Library page, move your pointer over the vertical three-dot handle to the left of a question.
  2. Click and drag the row up or down.
  3. Release the row in the desired position.
The order updates as soon as you drop the row. A Questions re-ordered successfully. confirmation appears when the update succeeds.

To remove a question
  1. On the Question Library page, open the Actions menu for the question you want to remove.
  2. Select Remove.
The question is removed from the library immediately. A Question deleted successfully. confirmation appears when the delete succeeds.

Important: Removing a question from the library does not remove that question from jobs that already include it. Those jobs keep the questions they were given when the job was created. The question will no longer appear under Add Question From Library for new jobs.

Editing questions

You cannot edit an existing library question’s text or type in place on the Question Library page. Question text and type are display-only after save.

To change a question:
  1. Remove the old question from the library (see above).
  2. Add a new question with the updated text and type.
This only updates the library. Jobs that already used the old question still show the old wording unless you change that job’s applicant questions during job creation.

To use library questions on a job

When you create a job, the Applicant Questions step includes Add Question From Library. Select a saved question from the dropdown, then select Add. You can also create a one-off question for that job (and optionally add it to the library) during job creation.

For the full job creation flow, see How to Create a New Job.
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