Recent Topics
Compliance reminder notification emails should include a link to BerniePortal
We recently sent out a reminder for employees to sign a notice from the Compliance feature. Screenshot of the reminder below. It would be better if the reminder included a link to the BerniePortal login page.
Ability to Vote & Access Community from Help Paw Print in BerniePortal
It would nice to be able to vote and comment from within the Portal itself. I can view the product ideas & how many votes/comments there are. It would be very convenient to be able to upvote, comment, and add ideas while I'm already viewing the page within
Qualifying Event Election Verbiage update
Currently, when an employee has a QE and they make their new elections they are prompted to enter the date of the qualifying event, however, BP uses that date as the effective date of benefits. When someone's QE is 4/12 but their benefits change should
Unlock individual benefits for changes
It would be great if BerniePortal allowed you to open an employee to change an individual benefit or group of benefits.
EOI amounts listed on Reports
Currently, EOI amounts are not listed on reports. If an employee is subject to EOI, then the reports show "0" as the amount they elected. You have to look at each employee's sheet to understand that they elected, and are pending of an additional amount.
Organizational View of Employees' Birthdays/Work Anniversaries
I like the summary of upcoming birthdays/ work anniversaries on the home page. It would be nice to have the option to turn this on for all employees to see as well.
Employee Personnel Information - Salary Request
It would be helpful, if BerniePortal could differentiate between the different types of pay. Right now, we can set up projects - but we have to provide the full estimated salary amount- even with employees who have a base rate + commission rates. BerniePortal
Performance Feature: Ability to Mass View Responses to Surveys
Right now, the only way to view survey responses is by accessing each employee's Personnel file & downloading the information. It would be helpful if the Global & Feature Admins could have: A Report that pulls a pdf of every survey response This may
PTO Email Notifications from Employees
When I receive an email from BP stating an employee has submitted a request for PTO, it would be helpful if it can reflect the number of hours they are requesting.
Webinar: Alpine Now Administering Integrated HRAs Webinar
Join us for a webinar on Tuesday, May 24th @ 1 pm CDT / 2 pm EDT to learn about integrated HRAs and how to get started with Alpine HRA administration. In this webinar, we’ll discuss: What is an integrated HRA? How to get started with Alpine HRA administration
Alpine - Employer Portal and/or Employer Access
A lot of our Alpine clients want to be able to pull copies of the notices that were sent to their Cobra recipients. Alpine either needs to make a portal available or somehow attach the document to the Employee in BP.
Dependent Information
Currently, BerniePortal only captures the Employee's address information. The dependents address should also be listed for reporting purposes. The reason this would be useful is as follows: Humana requires the dependents address information to be listed.
More than one link for "Helpful Website"
Under the plan info, where we have the option to include a Helpful Website it would be super if it could be Helpful Website(s) and we could put more than one link. Often I want to provide a provider search link and a member portal link. If not other
Add the Change Report at the Group Level
At this time the Change Report can only be run from the Broker level. If my Group could run this report themselves and have the option to pull the forms related to those weekly/monthly changes that would be much better, HR can pull the report on their
Ability to Make Changes to multiple days on an Employee's Timesheet
Right now, when editing an employee's timesheet, you have to save after every single time edit. It would be helpful if we could make multiple changes before we saved so it would take less time.
Make it an option to turn off Salary Notifications
If we have products that are salary sensitive, we go through and update the salaries before open enrollment begins. Currently, BP sends an email to the employee that their salary has been updated and this causes a lot of them to go to HR to question
Benefits/Provider Details - Make Multiple Group Numbers Available
Allow Broker Users to input different group numbers within the same Insurer/Carrier. For instance, we may have Medical, Dental and Vision all with United Healthcare, but the carrier uses a different policy number for each of the benefits. Currently,
Waiting Periods in BerniePortal
It would be nice if BerniePortal had a waiting period of exactly one month or two months instead of 30 days, 31 days, etc.
BernieBill Capability for ASO Products
It would be a nice option if BernieBill could accommodate billing for ASO (administrative services only) type disability plans. We have a client that has their STD feed with OneAmerica using a flat Per Employee Per Month fee instead of the traditional
Make it available to masquerade before an employee activates their account
Currently, when an employee is onboarded to BerniePortal with an email address, the system requires the new employee to activate their account with a link that is emailed to them. Until the account is activated, Admins are not permitted to masquerade
1094/1095 - The ability to delete files that are not correct
The ability to delete files that are not correct.
Domestic Partners/Dependents
We need a way in the system to track a Legal Spouse / Dependents from a Domestic Partner / Dependents. The reason being is because if a Domestic Partner or their Dependents are enrolled on a benefit plan, then the premiums cannot be taken out on a pre-tax
Mandatory Verify Personal Information
During Open Enrollment, it would be nice if when they logged in, the first screen to show would be their address/personal information. We try to direct employees to the Account dropdown to verify, but they always miss this step. If it automatically
EOI on Children
We need the ability for the EOI to be required on children in some instances. Not all insurers automatically approve children VTL or Critical Illness. Some require them to complete EOI before each child can be approved if they declined coverage when
Feature Admins and Cobra Reasons
Feature Admins – You can’t change the Reasons under a Feature Admin, the Account Owner can, but Feature Admins do not see the same thing/cannot change. They need to have access to do this.
COBRA and Rehiring Employees
When a group is using Alpine TPA, the employee is required to enroll/waive in COBRA. If they are rehired before they make the end of their 60 day COBRA enrollment window they are given an incorrect effective date. When trying to rehire an employee that
Mobile App
BerniePortal really needs to get a Mobile App available for employees to be able to ENROLL in benefits. I know there is a work-a-round, but an app would be amazing.
Bernie Portal Mobile Dark Mode Writing
Adjust the font color to be compliant with W3G's contrast regulations for accessibility. Right now the text appears as white on grey text, making the message unreadable.
Prospective Employees
We have a Client that would like his prospects to be able to view the group's benefits and associated deductions in their Bernie Portal prior to them actually being hired. Note: This Client is not using Bernie Portal Applicant Tracking System.
Home Page - Show enrollment per plan versus by benefit
For instance, Home Page shows "10" enrolled in Health, "10" enrolled in Dental. Health may have three plans available: AA / BB / CC It would be nice for it to show a breakout PER PLAN Health AA - 3 Health BB - 2 Health CC - 5
Add Plan Name to all Billing Reports
It would be helpful if the Billing Reports would also include the Plan Name so you could sort by plans.
Change Report - Name Fields Filled In
BerniePortal should add the employee name and employer name next to all changes on the change report. Currently, it will show the employee and employer name on the first row, but if the employee has multiple rows of changes on the report, they will be
Terminating Employees in Employee Profile
Right now the only way to terminate an employee is from the 'list' view. It would be much more convenient if we could also terminate an employee while in their Employee Profile since we already have to operate in there so much. Having to backtrack after
Add 2-Factor Auth
I have a client who is requiring 2-factor authentication, at this time I'm going to have to move them away from BP to accommodate that.
Allow Users to Type in the Date
Some modules of BerniePortal require users to click through a calendar to enter a date. For example: Hire Date when onboarding an employee If the date needed to be entered is far away, like if you need to enter a hire date for 03/01/1995, it is more efficient
Add Carrier/Provider Column Heading in Plans Library
It would be super helpful if we could see the carrier/provider right from the plans library list without having to click into the name of the plan. We are not always able to fit the carrier's name in our Plan Name during setup.
PTO with Time view
It would very helpful for the employee to see the a column for PTO on this screen. It is the My Time screen showing Past Time. The only other way for the employee to see their PTO time is to use the PTO tab, but that screen is a bit messy and it does
Applicant Tracking System - Adding Candidates via the Portal versus only the Application Link
Right now, applicants can only be added to the Applicant Tracking Feature by applying through the shareable link or through Indeed. It would be helpful to be able to add applicants within the portal itself. That way, if a group is using a recruiter or
Applicant Tracking System - Updating Client Email Addresses
There is no way to correct an applicant's email address from within the Portal. An applicant needs to re-apply with the correct email address if they accidentally mistyped it originally. It would be helpful to be able to update candidates' email addresses
Integration with Background Check Companies
It would be nice if BerniePortal integrated with background check companies such as HireRight or Checkr as part of the Onboarding feature.