BerniePortal training for new agency employees?
I'm curious how other insurance agencies train their new hires on BerniePortal. Most of our team members have been here since we started using BerniePortal so their knowledge has come over time and using the system. How do you get a new team member up and running so they feel comfortable navigating the system and also comfortable teaching our clients to use it? I know our Advisor Success team will help answer questions and the Knowledge Base is there but what about some hands on training? Videos to watch? A manual of information for them to read and make notes in?